Syncrify » Knowledge base
|Subject:||Syncrify creates empty folders with no files in them|
|Creation date:||11/14/14 3:41 PM|
|Last modified on:||12/13/18 12:05 PM|
Syncrify creates empty folders
Consider the following possible reasons if Syncrify creates folders on the server but no files are being copied.
- Ensure you have not specified a selection filter. There are two types of selection filter:
One common mistake administrators make is to create opposite filters. For example, if the end goal
is to skip *.TMP and *.MOV files, they end up creating a filter that reads:
- Server-side filters
- Client-side filters
This filter will perform exactly opposite of what the intended behavior it - meaning it will only backup *.TMP and *.MOV.
The correct value for the filter in this case should be:
- Another reason for such problem is related to a permission issue. Ensure the log ID running Syncrify Server has enough permission on the server side to modify files.
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