Syncrify creates empty folders

Consider the following possible reasons if Syncrify creates folders on the server but no files are being copied.

• Ensure you have not specified a selection filter. There are two types of selection filter:
  1. Server-side filters
  2. Client-side filters
  One common mistake administrators make is to create opposite filters. For example, if the end goal is to skip *.TMP and *.MOV files, they end up creating a filter that reads:
  
  *.tmp|*.mov
  
  This filter will perform exactly opposite of what the intended behavior it - meaning it will only backup *.TMP and *.MOV.
  
  The correct value for the filter in this case should be:
  
  ^*.tmp|^*.mov
  
  
• Another reason for such problem is related to a permission issue. Ensure the log ID running Syncrify Server has enough permission on the server side to modify files.