Syncrify Introduction

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Syncrify Support Policy

Our Support Policy

  • Support is provided free of charge for the first year
  • Support for additional years is available for a charge and is optional.
  • If multiple licenses are purchased, support expiration is merged together. Click here for details

Email Support

Although you can always send us an email at for any technical support questions, we recommend you click the Support link in the Syncrify server's web interface to initiate a support ticket.

Call us

Telephone support is provided to customers with valid support contract. You may call us at +1-609-750-0007 during our office hours (Monday thru Friday, 9 AM to 5 PM EST (New York time).

Contacting Support

If you are contacting our support department (+1-609-750-0007 x 2), please have your serial number ready.


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