Syncrify Support Policy
Our Support Policy
- Support is provided free of charge for the first year
- Support for additional years is available for a charge and is optional.
- If multiple licenses are purchased, support expiration is merged together. Click here for details
Although you can always send us an email at firstname.lastname@example.org
for any technical support questions, we recommend you click the Support
link in the Syncrify
server's web interface to initiate a support ticket.
Telephone support is provided to customers with valid support contract. You may call us at
+1-609-750-0007 during our office hours (Monday thru Friday, 9 AM to 5 PM EST (New York time).
If you are contacting our support department (+1-609-750-0007 x 2), please have your serial number ready.