Document information

Document ID: 1358
Subject: Updating Syncrify client
Creation date: 5/29/10 7:21 AM
Last modified on: 10/8/12 6:07 PM

Updating Syncrify client

Updating clients on MS Windows

If you are using the new service-based client, Syncrify client will automatically update itself once the server is updated.

Page Obsolete

This page is now obsolete. There is no need to patch the clients. They should automatically upgrade themselves.
Following steps apply if you are using the Integrated client on Microsoft Windows.
  • Locate the shortcut for Backup Client Update in your program group
  • If you are on Windows 7 or 2008, click the right mouse button and select Run As Administrator.
  • Ensure the server URL is correct
  • Click Check

Updating clients on Linux/Unix/Mac OS X

On Linux, Unix and Mac, the only file that needs to be updated is SyncrifyClient.jar. This file can be downloaded from the following URL:
Replace YourServerHost with the actual value in the above URL.

The location of SyncrifyClient.jar file on Mac is:

Troubleshooting Tips

Click here to see some troubleshooting tips if one or more clients cannot upgrade to the latest build.

User comments

Posted by Neil Jensen on 11/1/10 8:03 AM

On Ubuntu Linux 10.04 running I get: Exception in thread "main" java.lang.UnsatisfiedLinkError: Can't load library: /usr/lib/jvm/java-6-openjdk/jre/lib/i386/xawt/ ........ Could not find the main class: com.synametrics.syncrify.client.SyncrifyClient. Program will exit.

Posted by bradshaw lupton on 6/6/10 2:43 PM

I cannot start syncrifyclient on one acer, works perfectly on the other. Unistalled rebooted, reinstalled. Still getting Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException Any tricks to get over this? It works perfectly on my other, identical Acer. Thanks, Bradshaw

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