Document information

Document ID:1358
Subject:Updating Syncrify client
Creation date:5/29/10 7:21 AM
Last modified on:10/8/12 6:07 PM

Updating Syncrify client

Updating clients on MS Windows

If you are using the new service-based client, Syncrify client will automatically update itself once the server is updated.

Following steps apply if you are using the Integrated client on Microsoft Windows.
  • Locate the shortcut for Backup Client Update in your program group
  • If you are on Windows 7 or 2008, click the right mouse button and select Run As Administrator.
  • Ensure the server URL is correct
  • Click Check

Updating clients on Linux/Unix/Mac OS X

On Linux, Unix and Mac, the only file that needs to be updated is SyncrifyClient.jar. This file can be downloaded from the following URL:
Replace YourServerHost with the actual value in the above URL.

The location of SyncrifyClient.jar file on Mac is:

Troubleshooting Tips

Click here to see some troubleshooting tips if one or more clients cannot upgrade to the latest build.

User comments

Posted by Neil Jensen on 11/1/10 8:03 AM

On Ubuntu Linux 10.04 running I get: Exception in thread "main" java.lang.UnsatisfiedLinkError: Can't load library: /usr/lib/jvm/java-6-openjdk/jre/lib/i386/xawt/ ........ Could not find the main class: com.synametrics.syncrify.client.SyncrifyClient. Program will exit.

Posted by bradshaw lupton on 6/6/10 2:43 PM

I cannot start syncrifyclient on one acer, works perfectly on the other. Unistalled rebooted, reinstalled. Still getting Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException Any tricks to get over this? It works perfectly on my other, identical Acer. Thanks, Bradshaw

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