Malicious spam campaigns have become more prevalent across multiple business communication channels in recent years. However, at the dawn of 2021, a new threat has been spreading which directly targets users of Slack and Basecamp. With these two outlets frequently being utilized by businesses, many large corporations are at risk of having spam compromise their day-to-day lives both in the office and at home.
The attacks work in two ways: The first targets employees working from home by infiltrating accounts on Slack and Basecamp to temporarily host malware and then deliver it to other targets listed on those accounts. The second campaign alerts users to be charged for an online service and requests a number be called. Upon calling, the operator will share a web link that will ultimately lead users to malware.
Research provided by Sophos illustrated how the first form of attacks were orchestrated by personalizing the recipient's name and company name embedded in the message. The manipulative tactic can easily persuade victims to open a message believing that it is coming from a reliable source with no risk preeminent. Inside the email, the messages contained a variety of claims, including information related to payroll, contracts, invoices, customer service inquires, and even layoff notifications. The spam would be deployed as soon as victims attempted to open an attachment to the message.
The second attack, now known as "BazarCall" sent out spam messages detailing a subscription or online service expiring and an urgent call would be necessary in order to ensure that a credit card was not charged for renewal. Those who would go on to call the numbers would be given a web link to "unsubscribe" from the service. However, upon visiting the page and clicking on the subsequent link, victims would be forced to open an Office document that would infect the device with malware.
In addition to this discovery, researchers have also seen a great deal of enhancements to the malware's features . For example, advancements like encryption can strengthen the malware's ability to remain undetected. Furthermore, a blockchain DNS service has also been discovered to prevent authorities from shutting down the domains that link to the threatening infrastructure. In the case mentioned earlier, the malware was distributed via email attachments and a fake internet link. Other instances in which malware can be distributed include fake internet ads, infected applications or websites, and pop-ups, which, when interacted with, can immediately install malware onto a device.
With this news and the imminent threat of more malware attacks on the rise, organizations big and small need to take malware prevention seriously. Many basic steps can be taken to avoid such a threat, but it is imperative to go above and beyond the basic security protocols to ensure that communications remain private and attacks are avoided.
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|Created on:||Jul 20, 2021|
|Last updated on:||Jun 24, 2022|