SynaMan Support Policy
Our Support Policy
- Support is provided free of charge for the first year
- Support for additional years is available for a charge and is optional.
- Free upgrades to the software are provided with a valid support contract.
Online support options
We strongly recommend searching for your question on our website before contacting us. Many questions are already answered on our website, either through our
Knowledge base or
Forums.
Call us
Telephone support is provided to customers with valid support contract. You may call us at
+1-609-750-0007 during our office hours (Monday thru Friday, 9 AM to 5 PM EST (New York time).
Contacting Support
If you are contacting our support department (+1-609-750-0007 x 2), please have your serial number ready.
