Document information

Document ID:8883
Subject:Troubleshooting a Syncrify Backup Job that Appears Stuck
Creation date:2/25/22 12:36 PM
Last modified on:2/28/22 1:09 PM


Troubleshooting a Syncrify Backup Job that Appears Stuck

If your Syncrify Backup job appears to be stuck, follow the below flowchart for appropriate troubleshooting steps.



StuckFlow

There are a few segments of the flowchart that require working knowledge of Syncrify operations to understand.

Network errors in the log are typically reported as "Connection Reset" or "Connection Refused". If you see errors with either of these messages, it is most likely a network related error.

To enable debugging, contact support for the appropriate debug logs to enable.





Add a comment to this document

Do you have a helpful tip related to this document that you'd like to share with other users? Please add it below. Your name and tip will appear at the end of the document text.
Your name:
Your email:
Hide my email address
Verification code:
Enter the verification code you see above more submitting your tip
Tip:Please limit tips to 1000 characters

Navigation

Social Media

Powered by 10MinutesWeb.com