WinSQL » Knowledge base

Document information

Document ID:	801
Subject:	Serial number does not work
Creation date:	7/29/09 4:06 PM
Last modified on:	12/11/18 4:43 PM

Details

The most common reason for a serial number to not work is a version mismatch. For example, the serial number issued for version 6.5 will not work with version 6.0 or 7.0.

The version of WinSQL is displayed on the registration window. Aside from the version, the following are also important:

• Company Name - This is case sensitive
• Serial Number - This must be 20 characters long
  

Additionally, click Help/About on the main menu to check what version of WinSQL you are using. You can also check the version using Windows Explorer. This is done by clicking the right mouse button on WinSQL.exe file in Explorer and selecting the Properties menu item from the pop-up menu.

IMPORTANT

Often users obtain WinSQL from third-party websites, which may result in downloading an older version. If you have downloaded WinSQL from some other website, make sure it is the latest version. The latest version is 17.0.276.816

Further Option

If you are absolutely sure you have pasted in the correct values for company name, serial number, the version is correct as well and still get an error, send us a screenshot of the registration Window displaying the values you have entered and send it to our support department for further investigation.

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