Syncrify server keeps asking for registration
This is a common problem on machines that cannot access Internet. When you install Syncrify server, it needs to connect to our website to fetch a serial number. It cannot connect to our website if the machine is not allowed to go out on the Internet. As a result, it will keep asking the administrator to register Syncrify. Click here
for a screenshot of the registration window.
There are two possible solutions to this problem.
- Allow the machine to go on the Internet temporarily. Once registration is complete, you can take it off.
- Locate AppConfig.xml file in $INSTALL_DIR\config folder and send it via email to email@example.com along with the following information:
We will make necessary changes to the file and send it back to you.
- Your name
- Your company name
- Phone number
Once registration is successfully completed, you won't get this error message again.