Syncrify Introduction

Syncrify Support Policy

Our Support Policy

  • Support is provided free of charge for the first year
  • Support for additional years is available for a charge and is optional.
  • If multiple licenses are purchased, support expiration is merged together. Click here for details

Email Support

Although you can always send us an email at support@synametrics.com for any technical support questions, we recommend you click the Support link in Syncrify server's web interface to initiate a support ticket.

Call us

Telephone support is provided to customers with valid support contract. You may call us at +1-609-750-0007 during our office hours (Monday thru Friday, 9 AM to 5 PM EST (New York time).

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